- Quality of Care: Evaluation focused on how providers ensure patient dignity, comfort, and safety across all types of services.
- Range of Services: Comprehensiveness of offerings was examined, from basic personal care and companionship to complex medical support.
- Value for Money: Pricing structures were compared to ensure the standard of care aligns with cost, alongside transparent billing practices.
- Availability and Flexibility: Availability of round-the-clock care and scheduling flexibility during off-peak hours were prioritised.
- Compassion and Professionalism: Empathy, respect, and professionalism demonstrated by caregivers were carefully assessed.
Selecting a trusted home care agency is a critical decision for families. General listings online often provide minimal insight into the actual standard of daily care provided.
To offer an authentic overview, local families across Liverpool who rely on home care services were consulted. The following selection highlights the providers recognised for their high professional standards, clinical competence, and compassionate support.
How much do home health care services cost in Liverpool?
Private visiting home care in Liverpool typically ranges from £19 to £38 per hour, whilst full-time, twenty-four-hour live-in care generally costs between £900 and £1,400 per week, depending on the complexity of care required.
1. Caremark Liverpool
Location: Wavertree Technology Park, Unit 1A Wavertree Boulevard South, Liverpool
Contact: +44 151 345 0520
Opening Hours: Open 24 hours
Caremark Liverpool is highly regarded for its reliability, with caregivers arriving consistently on schedule even when managing multiple daily visits. The agency designs tailored care plans covering companionship, personal care, and specialised support for stroke recovery and dementia.
The management team is approachable and highly responsive, facilitating smooth scheduling adjustments and quick responses to emergencies. Comprehensive medication management and overnight care options are also provided.
Whilst the service is commended for its quality and continuity of care, the premium hourly rates represent a significant financial commitment.
Pros
- +Punctual and reliable care professionals
- +Capability of up to five home visits daily
- +Round-the-clock live-in care packages
- +Personalised, condition-specific support plans
- +Integrated medication management systems
- +Responsive and approachable office team
Cons
- !Higher hourly rate than the local average
Everything was perfect
“The care provided to my father was exceptional. The housekeepers arrived punctually and treated him with respect. Their patience, skills, and willingness to converse kept his spirits high.”
Georgia Thomas | Google Review
Always delivers
“Highly professional, kind, and understanding, the agency consistently delivers exactly what they promise. I highly recommend their care services.”
Fay Mulax | Google Review
2. Apollo Care South Liverpool
Location: 236 Smithdown Road, Liverpool
Contact: +44 151 727 7937
Apollo Care South Liverpool establishes a warm impression from the first consultation. The agency provides thorough personal care services, assisting with hygiene and mobility whilst respecting the client's independence.
Caregivers support households by managing daily errands, including laundry and basic meal preparation. Their clinical services cover specialised care for dementia, Alzheimer's, and palliative support, ensuring families receive guidance through every stage.
The agency is recognised for its flexible scheduling and customised packages. However, a few families have reported minor communication inconsistencies on busy days.
Pros
- +Compassionate and welcoming caregiving staff
- +Comprehensive personal care and mobility support
- +Household assistance including meal preparation
- +Specialised dementia, Alzheimer's, and palliative care
- +Highly flexible, bespoke care packages
Cons
- !Occasional scheduling inconsistencies on peak days
Went beyond expectations
“I am deeply grateful for the exceptional care provided to my wife. The team consistently goes above and beyond my expectations, restoring my faith in home care services.”
Steve Gregory | Google Review
Understanding and compassionate
“The agency was highly understanding and compassionate when we experienced difficulties with a previous provider. Their carers are exceptionally professional.”
Pam Holstein | Google Review
3. Homecarers Care Services
Location: Floor 3 Office, Liverpool Innovation Park, 9 Rathbone Road, Edge Lane, Fairfield, Liverpool
Contact: +44 151 737 2820
Opening Hours: Monday to Sunday: 7 am to 10 pm
Homecarers Care Services is widely chosen by local families for its personalised and respectful approach to care delivery. Services prioritised client comfort and independence, offering flexible visits and dedicated support for physical disabilities and dementia.
Caregivers are consistently described as warm, friendly, and professional, providing valuable emotional support alongside physical care. The administrative team ensures a straightforward onboarding process and maintains clear communication.
Whilst the service is highly regarded, some clients have reported occasional scheduling delays or late visits during peak winter periods.
Pros
- +Highly respectful and personalised care plans
- +Flexible visiting schedules across the week
- +Support for physical disabilities and dementia
- +Warm emotional support and companionship
- +Straightforward onboarding process
Cons
- !Occasional visit delays during peak winter months
Efficient and comfortable care
“I have used their services for over twelve months and am highly satisfied. The care is efficient, making me feel safe and secure, and the emotional support lifts my spirits.”
Joan Simpson | Google Review
Goes above and beyond
“The care staff are exceptionally thoughtful and regularly go above and beyond. They take the time to talk with me and provide reassurance, making me feel at ease.”
Amelia Navas | Google Review
4. Future Living Care
Location: Block A, 25 Goodlass Road, Speke, Liverpool
Contact: +44 151 459 3045
Opening Hours: Monday to Sunday: 7 am to 6 pm
Future Living Care is recognised for its structured approach to live-in care and domiciliary support. The agency stands out by providing detailed updates via a dedicated family portal app, allowing relatives to review meal photographs and message caregivers directly.
The agency provides a broad range of services, including neuro-rehabilitation, stroke care, and palliative support. Caregivers are noted for their clinical competence and consistent, compassionate approach to managing complex conditions.
Although their personalised services represent a premium option, families find the level of reassurance and communication worth the investment.
Pros
- +Detailed updates and direct messaging through a dedicated client app
- +Clinically competent and professional caregivers
- +Broad range of specialised care services
- +Excellent, consistent communication with family members
Cons
- !Higher cost compared to average local providers
- !Slow response times to initial enquiries during peak periods
Can’t give enough praise
“We have worked with the agency for over a year to manage twice-daily care. The carers show great compassion, allowing us to spend quality time with our relative rather than focus on care duties.”
Perry Chetty | Google Review
Excellent services
“The agency is excellent, caring for a bed-bound relative with compassion and respect. They collaborate seamlessly with our external physiotherapists to support her therapy.”
Cyber Karen Edge | Google Review
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